Partnerships
Repley works best inside a stack.
Agencies managing D2C brands, fulfilment partners, communities, and the tools your clients already run. If support is the bottleneck your clients keep hitting, there is a partnership here.
partnerships@repley.io·one human reads every message
Partner types
Four kinds of partner, one bottleneck.
Whatever you run for your clients, the inbox is where their growth slows down. Pick the shape that looks like yours.
Agencies.
Referral commission or reseller pricingYou manage support for brands you did not want to manage support for. Repley takes the first line off your plate per client, per store, with your own escalation rules.
What you get
- One console across your client stores
- Your own escalation rules per client
- Referral commission, or resell it yourself
What your clients get
- Their inbox answered A to Z
- Their voice, from their own documents
- Only the rare case reaches anyone
Fulfilment centres.
Terms agreed per partnerMost of your clients' inbound is tracking and delivery. Repley answers it from live order data, so your ops team stops being a support desk.
What you get
- Tracking questions stop reaching ops
- One integration, every client store
- Escalation only where it is yours to fix
What your clients get
- Live tracking status in the reply
- Answers the moment the email lands
- No ticket queue between them and you
SaaS and tooling.
Integration partnershipIntegration partnerships with the tools operators already run. If your product holds the data, Repley can cite it in the reply.
What you get
- Your data cited in every relevant reply
- A reason for operators to keep you connected
- Co-built, documented, listed
What your clients get
- One less tab to check
- Answers grounded in the tool they trust
- Nothing to configure twice
Communities and education.
Partner pricing and onboarding for membersOperator communities and programs get partner pricing and onboarding for their members.
What you get
- Partner pricing for your members
- Onboarding run with you, not at you
- Something practical to hand people
What your clients get
- Live in 15 minutes
- A flat fee they can plan around
- Their nights back
Partners
The operators and agencies we build alongside.
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EcompagnonPartner
Ecommerce agency · NL
Builds and scales Shopify stores for DTC brands, and brings Repley in where support volume starts outgrowing the team.
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Outgrow MediaPartner
Growth agency
Runs paid acquisition for ecommerce brands. More spend means more tickets: that's where the inbox has to hold.
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Winning FlowsPartner
Email & retention
Owns the lifecycle side for DTC operators. Retention breaks when post-sale questions sit unanswered for a day.
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Growth AcceleratorPartner
Operator community
A community of ecommerce operators trading what actually works, including how they staff and automate support.
How it starts
Three steps, no contract to read first.
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01
Tell us what you run.
Who your clients are, how many stores, and what support looks like for them today. One email is enough.
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02
We set up one store together.
Live in 15 minutes on a single client, with your escalation rules, so you can see it answer before anything is signed.
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03
Then the rest of the portfolio.
Roll it out store by store from the same console. Referral or reseller for agencies, terms agreed per partner for everyone else.
Next step
Become a partner.
Tell us what you run and who you serve. One human reads every message, and you get an answer, not a sequence.
Helpful to include
- What you run, and for whom
- How many client stores, roughly
- Who handles their support today
- Referral, reseller or integration