A live, clickable console: real tickets, real replies, real escalations. Not a video, not a screenshot tour.
the click-through console mounts here
Nobody clocks in here. The console shows you what Repley already did, and holds the rare case that waits for you.
Every message from a customer in one thread, closed automatically when the conversation resolves.
Gmail, Google Workspace, or IMAP. Inbound email becomes an answered ticket with order context attached.
Upload your policies and SOPs. Every reply cites the chunks it used. Update the source; replies update with it.
The only place that needs you: legal questions and the truly furious, waiting with a draft attached.
Every action logged with before/after detail. 24-month retention. Export anytime.
Weekly and monthly: what was answered, what was escalated, and what it saved you.